Because the name has changed, and the product has evolved, there is some confusion about the details around what is now known as “Social Engagement” and Microsoft Dynamics 365. This article aims to clear up any confusion and to also explain what can be done with this component in the context of Microsoft Dynamics 365. [...]
Today, the business world relies heavily on mobile technology. We don’t just work from cubicles, offices and desktop computers; we work from subways and taxis, coffee shops, and basically anywhere that we are. We have the luxury of being able to tackle nearly any work-related task from our phones. It’s not unheard of, however, that [...]
Microsoft Dynamics 365 Release - Potentially, a Digital Transformation of Businesses Large and Small
In short, Dynamics 365 helps you automate and streamline your business processes. It is the only cloud-based solution that tackles your customer relationship management (CRM) and enterprise resource planning (ERP) needs in one place, along with Office 365, using a "Common Data Model" (CDM). Whether you need tools for sales, customer service, operations, financials, field service, project service automation, or marketing, Dynamics 365 has an app.
Beginning November 1, 2016, Microsoft Dynamics 365 will not only be available for purchase, but will replace Microsoft Dynamics CRM Online as we now know it. As announced on October 11 at the CRMUG Summit, the initial Dynamics 365 apps will be available on this date in 135 markets and 40 languages. Additional apps will be [...]
For those of us who are on the front lines every day, providing solutions for organization of all sizes, we run into compelling reasons for alternative architectures. I’m referring to the concept of “Private Cloud,” and being a Microsoft Dynamics CRM partner, the context of this discussion will be that product.